At TheCastelnau.com, we are committed to keeping your privacy, and treating it with maximum respect. We know you care about how information about you is used and we appreciate beforehand that you trust us as we never disclose your information to anyone else. We do everything possible to guarantee that it’s safe, and we strive to make your online experience with us as safe as possible.
This policy refers only to websites, services and products which are created and maintained by us. By accessing any one of them you will be expressly signifying that you accept, agree to and assent to the terms of this agreement and it’s terms as described below. So please read through them very carefully. If you do not expressly agree with any of the terms of this policy, you should not use the website, product or service which it applies to. Questions regarding this statement, or requests to be removed from our data-base, should be directed by email to email@example.com or any other direct means of contact we show available through the site or our networks.
We collect different personal information in different ways, concerning the type of user or member accessing the website. Some information may be collected upon request, such as billing information, email addresses, names, telephone numbers and other relevant information which is used to identify you as a member or a customer. Other information is collected as a result of you navigating through our websites, products or services, and is collected without you actively inputting any identifiable information. This type of information includes statistical, analytical and demo-graphical data, which is used by our team in order to improve your online experience with us.
We use the information that you provide us for the purpose that it is provided for and no other. Uses include information requests, marketing, registrations, sign-ups and billing. We will never sell, trade or license your information to any third party, and solely make use of it for the purpose for which it is provided to us.
When you purchase a service or product, or sign up for a product or service on one of the websites created and maintained by us, you will receive information about the product, service or website that you purchased or signed up for. You will also receive information about us, and / or your purchase details, sent to you by the payment platform that that particular product, service or website uses.
The information about which payment platform is used is specified on the website where the purchase is initiated. You may also receive relevant information about other products and services which we recommend, and are of your interest, based on your previous interactions with us, in the form of targeted marketing campaigns. Though we make every effort to preserve your privacy at all times, we may be required to disclose personal information in certain instances, such as:
We also disclose records and communication to any third-party when we, in our sole discretion, determine the disclosure to be appropriate including, without limitation to, sharing your email address with other third parties for suppression purposes in compliance with the provisions of the CAN-SPAM Act of 2003, as is amended from time-to-time.
If you are receiving any of our newsletters or service updates you will always have the option of no longer receiving them. You may unsubscribe automatically by using the “Unsubscribe” link at the bottom of each email/communication, or by contacting us at firstname.lastname@example.org, and requesting we unsubscribe you manually. In order to do this, you must communicate with us through the same email address that you wish be removed from our list, or state which email address you wish be removed from our list.
You may update and correct your identifiable personal information, such as logins, email address, contact and billing information, at any time through the website, service or program to which you have associated your personal information, or by contacting us directly through our support email: email@example.com. Make sure that you communicate with us through the same email which you use to access such services and programs, or state which email you have used on our websites, services and programs.
Although cookies may sound delicious, they are in fact little chunks of data which we use to passively collect data. Internet cookies are chunks of information stored by your browser by request of a website, which enable our systems to recognize your browser and to provide personalized features and marketing.
The information which we collect passively includes demographic data, statistical data, geographical data and analytical data, and is accessed only by our team. Most Internet browsers allow the option to enable or disable cookies. You may disable cookies, but this will just make portions of our sites unusable, and you will not like the experience. We use advertising and remarketing methods, services provided by Google and other advertising platforms. We, and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on a visitor’s past visits to our website.
With the information gathered from the metrics provided by visits, third-party vendors, including Google, may show our ads on sites across the Internet. Using the Ads Settings (https://www.google.com/settings/ads) users can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads.
We use these tiny little single-pixel GIFs in conjunction with third party services, to understand our visitors a little bit better. In contrast to cookies, web beacons are not stored on your computer but are embedded into the content of the website. These tiny images don’t collect your personal information, but are used to track the information and performance of online advertising campaigns, generally by a third party such as Google and Facebook.
We love to read your interactions and comments in our articles and pages, and we really love it when you share our contents with your friends. And from what we know, other people love it too and will sometimes interact with you through the social plugins on our websites.
Although we do our best to control and moderate the contents of such interactions we can’t guarantee full and real-time control over them, so we advise you to interact with responsibility and maturity, whilst having fun! Do not disclose any personal information in these spaces as all commenting is publicly visible. We cannot be held responsible for any damage arising from your social interactions through our websites, products and services. If you encounter any problem with these interactions, please contact us as we may be able to help you out with possible solutions.
We strive to keep your personal information and experience on our websites as safe as possible, by using strict physical, electronic and managerial procedures, which protect the information that we collect online. In order to fully protect your personal and transactional information during transmission, we do not collect the information ourselves.
We work with accredited and well renowned companies to process such information with Secure Sockets Layer software (SSL), which encrypts the information that you input. We take security very seriously and make every effort to provide effective data protection at all times, however, no security technology can provide invulnerability to information compromise (or “hacking”), and therefore we cannot guarantee the security of all the information that you transmit to us or to any third party affiliated with our websites and programs.
It is important that you protect yourself against such threats by protecting your password and the electronic devices from which you access our websites and programs. Always make sure that you sign out of any session which you previously log in to, especially when using shared electronic devices.